Frequently Asked Questions about IceGiant's ProSiphon Elite

Can you ship outside the U.S.?

Yes, we are now taking orders worldwide.

What is the difference between the ProSiphon Elite Prototype and the ProSiphon Elite?

The Prosiphon Elite is the same as the ProSiphon Elite Prototype- the only major difference is that the ProSiphon Elite will have a slimmer condenser.

When will the ProSiphon Elite be delivered if I order today?

If you are in the US, our best estimate is mid to late December 2020. If you are non-US, our best estimate is January 2021. If you have already ordered, the ProSiphon Elites are currently shipping and are being delivered in the order that they were pre-ordered in. Subscribe to our updates to get the latest shipping news.

If the ProSiphon Elite depends on gravity to return the liquid, how well will it work when it is oriented in a case (motherboard is vertical) versus sitting on an open bench setup (motherboard is horizontal)?

The ProSiphon Elite will perform similiarly in both orientations. One of the ways that the patented ProSiphon technology differentiates itself from previous thermosiphon designs is that it can operate in the vertical orientation. The 'ProSiphon Elite' page provides more information regarding orientation. However, the ProSiphon Elite cannot operate if the evaporator is completely above the condenser.

I've seen conflicting warranty information. What is the warranty?

The ProSiphon Elite has a warranty of 10 years (includes the fans). Previously, the warranty was 7 years and was changed once the final fans were chosen.

Will the ProSiphon Elite fit in my case?

The height of the ProSiphon Elite is 164 mm. The CPU clearance listed on your case specifications must be greater than 164 mm.

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